Help
For readers
- What is this?
- A newsletter you read has put its archive on Ask Your Archive. Ask a question on its page, or in your own Claude, and get an answer that quotes and links the original posts.
- How do I ask on the web?
- Open the newsletter's archive page and type a question. Free readers get answers from free posts. Sign in with the email you subscribe with to include paid posts.
- How do I use it in my own Claude?
- On the newsletter's archive page, copy the connector address. In Claude, go to Settings → Connectors → Add custom connector, paste it, and sign in with your subscription email when Claude asks. Works on every Claude plan; free plans can add one custom connector.
- Why can't I see paid posts?
- Paid posts open for the email on the writer's paid list, or for readers who bought AI access. Use the same email you subscribe with. If you just upgraded, access updates within a day.
- What happens to my questions?
- The writer sees only anonymous topics that 5 or more readers asked about, reworded. Never your name, email or exact question. Question text is erased after 90 days, and you can opt out of being counted at any time.
- How do I cancel AI access I bought?
- Use the link in your receipt email from Stripe, or email us. Payment goes to the writer through Stripe.
For writers
- How do I start?
- Paste your newsletter's address on the home page to see a private preview built from your public posts, then claim it, or sign in and connect beehiiv (API key) or Substack (export upload).
- How do paid readers get access on Substack?
- Connect the Stripe account Substack pays you through (a read-only key) and paid readers sync every night. Otherwise, upload your subscriber export each week; we'll email you a reminder.
- Can I hold back new posts?
- Yes. Set how many days new posts stay inbox-only in Settings.
- How do I leave?
- Dashboard → Delete my archive. It's erased from Ask Your Archive right away and from backups within 30 days.
Your work stays yours
- You keep every right to your writing. Connecting Ask Your Archive only lets us show excerpts of your posts to the readers you allow. You can revoke that whenever you want.
- We never train AI on your writing.
- Paid stays paid. Paid posts only reach readers who pay you, through your subscription or AI access you sell.
- Every answer points back to you. Readers get short quotes with links to your original posts. Only readers who already pay you can open a whole post.
- Delete means delete. Remove your archive and we erase it, including search data, within 30 days.
- Only you can claim your newsletter. Anyone can preview a newsletter's public posts, but that preview stays private to them, disappears after 7 days, and can only become an account if the owner proves it's theirs. Prefer no previews at all? Tell us and we'll block your newsletter from them.
Anything else, or a takedown request: kyle.cupples@codeuntold.com. We reply within one business day.